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The Complete Platform

Every tool your agency needs. In one place.

From GPS attendance to provincial compliance reports — ElderCare Companion covers every operational workflow your agency runs daily.

Ready to see it live? Book a 15-min demo →

GPS-Verified Attendance

Eliminate timesheet fraud instantly. Caregivers must be physically at the patient's location to clock in — creating an iron-clad audit trail for billing and payroll that holds up to any inspection.

  • Accurate billing on every single shift
  • Automated alerts for late or missed check-ins
  • GPS history export-ready for provincial audits
Live Shift Tracking
Live
Sarah M. · Active Shift
Clocked in at 9:00 AM · GPS Verified ✓

Digital Medication Tracking (MAR)

Full MAR compliance, built in. Only authorized nurses and admins can log administration, while PSWs get view-only access — eliminating medication errors at the source.

  • Role-based MAR access control
  • Real-time alerts for missed or overdue doses
  • Complete administration audit trail, always ready
Medication Administration Record
Metformin 500mgDue 08:00 · Overdue by 2hrs
Action Required
Lisinopril 10mgAdministered by Nurse Green ✓
Aspirin 81mgScheduled 14:00
Later

Real-Time Family Portal

Cut family phone calls by over 60%. Grant families secure, read-only access to care notes, medication logs, and daily updates — so they feel informed and reassured without calling your office.

  • Live care notes and activity feed
  • Secure messaging between families and care team
  • Email and SMS alerts for key care events
Mary's Care Today
Live
Morning Routine CompleteMary had breakfast and her walk. Mood: excellent.9:42 AM
Medications AdministeredAll morning meds given on schedule by Nurse Green.10:15 AM
Vitals LoggedBlood pressure: 122/80 · Within normal range.11:00 AM

One-Tap Incident Reporting

Document incidents immediately with photo evidence and structured severity classification. Provincial reporting packages are auto-generated — ready to submit in minutes, not days after the fact.

  • Structured forms with mandatory fields and photo upload
  • Automatic supervisor notification on submission
  • Provincial report generated instantly, ready to file
New Incident ReportModerate
FallMedicationBehaviour
Photo evidence (2 attached)

Automated Compliance Reporting

Generate complete provincial audit packages in minutes, not days. Every care note, medication log, incident report, and GPS record is automatically compiled into an export-ready compliance package. When an inspector calls, you're ready.

  • Export-ready audit packages with one click
  • 7-year tamper-proof log retention
  • Provincial report formats pre-configured for NB, NS, PEI, NL
Compliance Report Export
Jan 1, 2026
Jan 31, 2026
GPS Records
Medication Logs
Incident Reports
Care Notes
Generating package...90%

Admin Dashboard & Scheduling

See your entire operation at a glance. Active shifts, overdue tasks, medication alerts, and incident flags — all surfaced proactively so you find out before a family does. Drag-and-drop scheduling for recurring shifts.

  • Real-time active shift monitoring
  • Proactive alerts for missed clock-ins and overdue medications
  • Recurring shift scheduling with conflict detection
Agency Dashboard
8
Active Shifts
2
Alerts
12
Scheduled Today
Sarah M.Mary Johnson
Active
John D.Robert Williams
Overdue Med
Lisa K.Jane Smith
14:00

Staff Management & Certifications

Track certifications, manage availability, and handle shift swaps — all in one place. Get automatic alerts before certifications expire so you're never caught off guard during an audit.

  • Certification tracking with expiry alerts
  • Staff availability and shift swap requests
  • Performance metrics and staffing levels
Staff Directory
Sarah M. — RN
CPR cert expires in 14 days
Expiring
John D. — PSW
All certifications current
Verified

Alerts & Emergency Escalation

From missed medications to patient falls — every alert reaches the right person instantly. PSWs can escalate to supervisors with one tap, and emergency broadcasts reach all staff simultaneously.

  • Push notifications to mobile devices
  • One-tap PSW-to-supervisor escalation
  • Emergency broadcast to all staff
Active Alerts
Fall Incident — Room 204
Critical · 2 min ago · Auto-escalated
Overdue Medication
Moderate · 15 min ago

Multi-Facility & Billing

Manage multiple locations from a single dashboard. Track occupancy, staffing levels, and performance metrics per facility. Integrated Stripe billing handles subscriptions automatically.

  • Per-facility stats and occupancy tracking
  • Stripe-powered subscription management
  • Self-service billing portal for agencies
Facilities Overview
Moncton Main
24 patients · 12 staff
92% occupancy
Fredericton West
18 patients · 8 staff
78% occupancy

Enterprise Features Coming Soon

Planned for organizations managing large teams across multiple provinces. These features are on our roadmap and will be available in an upcoming release.

  • Single Sign-On (SSO / SAML 2.0)
  • IP whitelisting and network access controls
  • White-label branding and shared staff pools
Enterprise Roadmap
SSO (SAML 2.0) Coming Soon
IP Whitelist Coming Soon
White-Label Branding Coming Soon

Two-Factor Authentication (2FA)

Protect every account with TOTP-based two-factor authentication. Works with Google Authenticator, Authy, and any standard authenticator app — adding a critical layer of security for PHI access.

  • TOTP-based 2FA with QR code setup
  • Works with all standard authenticator apps
  • Required for admin and supervisor roles
Two-Factor Setup
1
2
3
4
5
6
Built for Everyone

Features organized by role.

Each user sees exactly what they need — nothing more, nothing less.

Admins & Supervisors

Full visibility into every aspect of your agency operations.

  • Real-time shift monitoring dashboard
  • Scheduling with conflict detection
  • Incident review and escalation
  • Compliance report generation (PDF/CSV)
  • Staff certifications and shift swaps
  • Multi-facility management
  • Billing and subscription management

Caregivers

Simple, fast tools that get out of the way of care.

  • GPS clock-in/clock-out
  • Care note logging (offline-capable)
  • Medication schedule view (MAR)
  • Task completion tracking
  • Incident reporting with photo upload
  • Patient photo gallery
  • Emergency escalation to supervisor

Families

Peace of mind through transparency.

  • Live care activity feed
  • Medication administration log view
  • Secure messaging with care team
  • Photo gallery (shared photos)
  • Email/SMS alerts for key events
  • Read-only access, always secure

See ElderCare Companion in action.

Book a 15-minute demo and we'll walk through every feature for your specific agency.

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